Step 1 – Experience shows this could be a case where bumper calibration is needed. Take the mower out of the base station and perform Bumper Calibration through Service ⇢...
RS Model FAQs
Mower is found backed off Base Station and stopped
Step 1 – Was there a power outage or was the Power Supply unplugged from the wall outlet? If Yes – Make sure power is On and power supply plugged...
Mower does not make it back to the Base Station
If your Robomow mower does not return to the Base Station or stops on the perimeter wire, see the article Not Docking Correctly for troubleshooting assistance.
LCD display flashing on and off / Mower keeps rebooting
Step 1 – Is the charging chain good, and is there a green light on Base Station Head? If Yes – Proceed to Step 2. If No – Check to...
Poor quality of cut and damage to the lawn (RS Models)
Step 1 – Are both sides of the mowing deck attached well to the frame and none of the mowing deck sides sag down due to a lost pin and...
Mowing Deck Moves Down During Operation
Step 1 – Check whether the mowing height adjusting knob is locked, meaning it doesn’t rotate freely when not pushed down. Also check by pushing it down and feeling resistance...
Mower ignores area (Main & Sub Zones)
Step 1 – Is it a new installation or have changes been made in the lawn/installation wire lately? If Yes – Proceed to Step 2. If No – Proceed to...
Blank LCD
If your Robomow mower’s LCD panel is blank when it should be powered on, please follow the steps as outlined below: Step 1 – With the mower on the Base...
“Cross Outside” Message (RS Models)
When the mower is found outside the installed perimeter wire area, the most common reason for wire escape is a slope exceeding the mower edge mow limitation of 8.5 degrees...
Not Docking Correctly / Found Stopped on the Perimeter Wire
If your Robomow is not docking correctly or is found stopped on the perimeter wire: Carry the mower and dock it manually to initiate charge. Press arrow up to retrieve...