Step 1 – Was there a power outage or was the Power Supply unplugged from the wall outlet?
If Yes – Make sure power is On and power supply plugged to a live outlet. Dock the mower manually.
If No – Proceed to Step 2.
Step 2 – Is there a message on the mower’s LCD? If LCD is blank, press Go button to wake it up.
If Yes – Proceed to Step 3 to find the displayed message meaning.
If No – Proceed to Step 4.
Step 3 – Which message did you get on the LCD?
No Wire Signal – Click or tap here.
Start Inside – Click or tap here.
Step 4 – According experience, sometimes calibrating the Bumper can fix this issue. Perform Bumper Calibration outside the Base station through Service ⇢ 897 code ⇢ Calibrations ⇢ Bumper. Place the mower in the Base Station and send it to mow. Did it fix the issue?
If Yes – Problem solved.
If No – Proceed to Step 5.
Step 5 – Check perimeter wire signal type is correct by setting it to “A” while mower is docked. Could be done from the phone Robo App as well. If for some reason you needed a different wire type, due a neighbor using a robotic mower as well, set it to the wire type you had before.
TIP: Wire type may be wrong in case base station head was replaced or mower was swapped from another installation (in case of a commercial installer/operator).
Send the mower to work. Does it work properly?
If Yes – Problem solved.
If No – Proceed to Step 6.
Step 6 – In this case we need to diagnose the mower perimeter wire related hardware. See the article No Wire Signal Message.