Base Station Head light is steady red

Base Station Head - RS Models

Step 1 – Make sure the Power Supply is connected well and that there is power in the wall outlet.

If Yes – Proceed to Step 2.

If No – It seems there is no power in the socket. Plug docking Power Supply to a live outlet.

Step 2 – Connect the Power Supply directly to the Base Station Head. This will bypass the 65ft (20m) extension cord. Is the Base Station Head still showing a steady red light?

If Yes – Replace the Power Supply.

If No – Replace the 65ft (20m) extension cord.